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06-07-2025 09:03 AM (Last edited 06-07-2025 09:10 AM ) in
Galaxy Z
My 19-month old Z Flip 5 automatically shuts down when I fold it. It happened for the first time this afternoon.
- It's not due to low batt because it still has 45% battery life when it happened.
- I charged it just to double check if it's a battery issue. It was charging as usual and I noticed that everything is working fine and it doesn't turn off when I fold it as long as it's plugged in. The issue happened again when I unplugged the charger.
- I just updated the software a few days ago to One UI 7.0
- Troubleshooting: I restarted the device several times and did a full device diagnostic via Samsung Members but it's still happening.
What could be the problem?
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